Marine Electronics

Your global partner for maritime solutions

Marine Electronics

Staying connected 24/7 remote assistance

Marine Electronics

Innovative systems for retrofit applications

Generalmarine

24/7 Wordlwide Service Network

Generalmarine is known throughout the maritime industry as a major global NavCom, Connectivity and Service & Maintenance provider. We offer a range of carefully hand-picked quality products produced by the world’s leading manufacturers of Navigation and communication systems. We are based in multiple locations across Italy, and are available 24/7. We also work with a network of international partners, enabling us to offer support and services to customers across the globe.

We are now part of Caim Group, and through its various hubs in Europe, America and Asia, we are able to supply and service customers globally.

 

Service

Fully outsource your equipment maintenance to our team, who are dedicated to maximising your cost-effective uptime. Our 24/7 technical support team handles your issue from the time it is logged right through to resolution. To reach the team, please write an email addressed to: service@generalmarine.it

Surveys

We carry out initial and annual surveys for radio, gyro and VDR/S-VDR to the standards required by various classification societies including RINA, Bureau Veritas, ABS, Lloyd’s, DNV-GL, ClassNK, CCS, Cayman Islands and Malta.

Connectivity

We are able to commission all kinds of satellite service, allowing you to stay connected anywhere and any time, including VSAT, INMARSAT and IRIDIUM.

Maintenance contracts

We also carry out modular preventive maintenance, combining on-board maintenance and remote support in order to enable you to guarantee the efficiency of on-board equipment for the purpose of mandatory annual surveys, and can also provide full-maintenance bridge contracts. Our aim is to offer an optimal solution in order to reduce your daily running costs, and allow you to be on your way with fully functional equipment at all times.

Account Authority (AAIC) 'IUO6'

We are authorized to exercise the functions of Account Authority (AAIC) ‘IUO6’, enabling us to offer ship owners and shipping companies throughout the Italian and international commercial fleet all the services determined by the regulations. These include: – Complete management of the radio stations and accessories that are part of the mandatory equipment dictated by the regulations. – Shore-based maintenance (SBM) as laid out in SOLAS Convention 74 (88) chapter IV/15. – Management of all entire traffic/airtime related to satellite communications.

Professionals

Our operatives provide marine electronics services of unrivalled quality all over the world.

Certification

We believe in holding ourselves to the highest standards, and as such, invest a lot in certification. We are approved by the major class suppliers, and are also ISO 9001 certified. Our aim is to provide a safe, healthy and environmentally friendly service that benefits the entire global maritime industry.

Ambition

We aim to become the most competitive and professional provider of marine electronics solutions anywhere in the world.

Customer Care

We provide an outstanding customer experience, delivering equipment and 24/7 servicing around the world. We are experts in the markets we serve, making us an indispensable link between manufacturers and customers.

Iso-approved Quality

We are technical and commercial partners of various world-renowned marine electronics brands, providing all the most popular professional ranges of maritime communications and navigation systems.