Service
Fully outsource your equipment maintenance to our team, who are dedicated to maximising your cost-effective uptime. Our 24/7 technical support team handles your issue from the time it is logged right through to resolution. To reach the team, please write an email addressed to: service@generalmarine.it
Surveys
We carry out initial and annual surveys for radio, gyro and VDR/S-VDR to the standards required by various classification societies including RINA, Bureau Veritas, ABS, Lloyd’s, DNV-GL, ClassNK, CCS, Cayman Islands and Malta.
Connectivity
We are able to commission all kinds of satellite service, allowing you to stay connected anywhere and any time, including VSAT, INMARSAT and IRIDIUM.
Maintenance contracts
We also carry out modular preventive maintenance, combining on-board maintenance and remote support in order to enable you to guarantee the efficiency of on-board equipment for the purpose of mandatory annual surveys, and can also provide full-maintenance bridge contracts. Our aim is to offer an optimal solution in order to reduce your daily running costs, and allow you to be on your way with fully functional equipment at all times.
Account Authority (AAIC) 'IUO6'
We are authorized to exercise the functions of Account Authority (AAIC) ‘IUO6’, enabling us to offer ship owners and shipping companies throughout the Italian and international commercial fleet all the services determined by the regulations. These include: – Complete management of the radio stations and accessories that are part of the mandatory equipment dictated by the regulations. – Shore-based maintenance (SBM) as laid out in SOLAS Convention 74 (88) chapter IV/15. – Management of all entire traffic/airtime related to satellite communications.
